Customer Service Center

Organization Chart

Facilities Customer Service Center supports Maintenance as well as Building Services Operations in their missions to sustain the University facilities in a safe manner for teaching, learning and research.

The major goals of our unit are:

  • Receiving and entering work requests for internal and external customers,
  • Coordinating and monitoring schedules for Campus Moves,
  • Coordinating schedules for Preventive Maintenance,
  • Receiving and entering Facility Modification Requests,
  • Monitoring open work requests for timely completion and customer satisfaction,
  • Providing various request forms to customers,
  • Surveying customers after work is completed and collecting performance data,
  • Maintaining and assigning Facilities Management Service Division vehicles.

Contact Us

Business Hours
Monday thru Friday
7:00 AM – 5:15 PM

After normal business hours messages will be forwarded to the appropriate staff.

Phone : (404) 413-0700
Fax: (404) 413-0710