OUR SERVICES
Each department aims to support our customers as well as support education, policy and procedures, research, strategic planning and professional growth.
Administrative Services
Facilities Administrative Services supports the goals and objectives of the Facilities Management Services Division, as the Division supports the University, by providing services in accounting, budget status reports, human resources, training and general administration. Specifically, we work closely with other departments within our Division to maintain policies, records, procedures, and financial information.
Goals
- Support all other units within the Division.
- Promote fair and consistent treatment of employees.
- Plan and promote an effective organizational structure.
- Recruit and employ qualified applicants in an environment of complete equality.
- Train all personnel to effectively and safely fulfill the division’s responsibilities.
- We strive to meet these aims in an efficient, professional and expedient manner.
Organization Chart
Customer Service Center
Facilities Customer Service Center supports Maintenance as well as Building Services Operations in their missions to sustain the University facilities in a safe manner for teaching, learning and research.
Goals
- Receiving and entering work requests for internal and external customers,
- Coordinating and monitoring schedules for Campus Moves,
- Coordinating schedules for Preventive Maintenance,
- Receiving and entering Facility Modification Requests,
- Monitoring open work requests for timely completion and customer satisfaction,
- Providing various request forms to customers,
- Surveying customers after work is completed and collecting performance data,
- Maintaining and assigning Facilities Management Service Division vehicles.
Organization Chart
Organization chart PDF
Contact Us
By Phone:
Main Number: (404) 413-0700
Fax Number: (404) 413-0710
By Email:
Business Hours
Monday - Friday
7:00 a.m. – 5:15 p.m.
After normal business hours messages will be forwarded to the appropriate staff.
Information Systems
Team Facilities Information Systems' (FIS) mission is to proficiently develop, promote, secure and facilitate the use of technology and the flow of information throughout Facilities Management Services Division and the Georgia State University community.
What we do
Facilities Information Systems supports the following building systems:
Siemens/Apogee HVAC monitoring system, SimplexGrinnel fire alarm system and has worked with Facilities Management and Operations to implement the elevator monitoring system. We also provide CAD/CAFM, network and workstation support, training and asset management.
Goals
- Develop a highly effective, reliable, efficient, innovative, interoperable infrastructure and asset management systems.
- Promote the use and integration of technology for the growing Facilities work force.
- Secures and provided controlled access to Facilities enterprise and University core systems.
- Facilitate the collection, storage and integrity of data and information.
- Consists of a diverse team of professionals whom are service-oriented, flexible, knowledgeable, proactive and reliable.
Computer Training Classes
Our staff provides training for Archibus, AutoCAD and many Microsoft Office products including Word, Excel, PowerPoint, Outlook and Access.
Organization Chart
Policies & Procedures
Policies
- Personal Cell Phone Policy PDF
- Facilities Issued Cell Phone Policy – Under Review
- Summer Dress Code Policy PDF
- Space Heater Policy PDF
Building Services
Building Services is the largest unit in Facilities. We provide proactive, customer-driven service to the University community in support of the overall University mission.
Goals
- Providing facility cleaning and maintenance
- Maintaining University grounds and property exteriors
- Constantly discovering new ways of satisfying the customer
- Promoting a healthier environment through sustainability
- Developing top performers through value-added training and development
- Creating and maintaining an inclusive work environment
- Pursuing excellence with unmatched passion and determination
Frequently Asked Questions
Is there a cost for using tables and chairs for University related events?
How do I get more trash cans for my department?
Am I calling the right department for floor and/ or building cleaning?
Organization Chart
Design and Construction
Facilities Design & Construction Services works with other University departments to provide professional design, project management, estimating services, and construction of new facilities and renovation of existing facilities in which students, faculty and staff can achieve academic excellence in the areas of education, research and public services.
Goals
- Architecture
- Electrical & Mechanical Engineering
- Interior Design
Addresses
Mailing Address
Facilities Management Services
P.O. Box 3994
Atlanta, GA 30302-3994
Physical Address
Commerce Building
34 Broad Street, Suite 1200,
Atlanta,GA 30303
Fax: (404) 413-0785
Organization Chart
Fire Safety
If there is an actual fire or visible smoke:
First, notify the Fire Department by pulling the nearest fire alarm (pull station) and, from a safe distance outside of the building, call the University Police at (404) 413-3333 or 911 to provide details of the situation.
If you have been trained in the use of a portable fire extinguisher and are able to safely extinguish the fire, you may do so. Be sure you have a safe exit from the area and leave if one extinguisher does not put out the fire.
Evacuate the building as soon as the alarm sounds.
On your way out, warn others nearby.
Move away from fire and smoke. Close doors and windows if time permits.
Feel closed doors with the top-side/back of your hand to feel for heat. Do not open doors if you feel heat.
Use stairs only; do not use elevators.
Move a minimum of 300 feet away from the building.
Do not re-enter the building or work area until you have been instructed to do so by the emergency responders.
Organization Chart
Maintenance and Operations
The purpose of Facilities Maintenance and Operations (FM&O) is to create an environment within the University facilities that sustains teaching, scholarship and research; to maintain safe and efficient building systems by performing quality, cost effective maintenance and repair in an environmentally responsible manner; and to create a culture that values each employee, uses their individual talents and skills to the fullest and provides opportunities for professional growth.
In measurable terms, FM&O strives to bring the university facilities to level II of “Comprehensive Stewardship” as defined by the Association of Physical Plant Administrators.
Our aim is to create a culture that values each employee, uses their individual talents and skills to the fullest and provides opportunities for professional growth.
Goals
- Maintain and repair all interior and exterior building systems.
- Provide engineering solutions for utility, mechanical and electrical systems.
- Administer the facility condition assessment database.
- Provide recommendations for long range planning and major system replacement.
- Monitor utility consumption and recommend energy conservation projects.
- Manage utility contacts including participation in contract negotiations.
- Develop solutions to unique facility problems associated with university operations.
- Develop budget estimates for contract maintenance and repair services.
- Develop plans for retirement of deferred maintenance through Major Repair and Renovation Funding MRRF request.
Organization Charts
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Planning Services
The Facilities Planning Department is responsible for the orderly assessment and strategic planning to address present and future facilities needs for the University, provides feasibility analysis, project programming, and concept development on capital project initiatives, and updates the University’s annual capital request to the Board of Regents and university campus master plan.
Goals
- Conducting studies of the physical needs of the University.
- Coordination of the planning and programming processes for physical facilities.
- Determining present/future facility needs of the various University departments.
- Assembling requests and analyzing plans for the expansion of facilities.
- Evaluates changes which affect the exterior appearance of the campus.
- Managing the preparation and execution of professional services contracts.
- Interfacing with local agencies to coordinate University and city planning.
- Performing analysis and allocation of available space within University buildings.
Organization Chart
Major Planning Projects
ADA (American Disabilities Act) Compliance
ADA Barrier Removal Project 2014
Campus Maps
Master Planning
Kell Hall Relocations PowerPoint Presentation
Master Plan Update
The Master Plan document has been put into 3 Sections for the Web. The full document can be downloaded below.
2020 Master Plan Section 1
2020 Master Plan Section 2
2020 Master Plan Section 3 - Space Survey
Full Document Download
Kell Hall Decommissioning
Kell Hall Demolition Request Documents
Kell Hall Environmental Effects Report
Kell Hall/Plaza Historic Structure Report
Courtland Street Bridge Replacement Project
Renovation Services
David Staples, DirectorThe Facilities Renovations Department is to support the campus community by providing high quality, cost effective renovation services to the university’s facilities. This is accomplished by utilizing both internal and external resources. We build to current building codes and regulations while providing substantial savings to the university and maintaining a high degree of craftsmanship. With integrity as our guide, Facilities Renovations strives to continue a tradition of quality workmanship in a professional environment, while promoting employee development which sustains the educational mission of Georgia State University.
Carpentry
Install Ceiling, Install Flooring, Install Handrails, Install Doors & Hardware, Build Offices, Classrooms, & Labs, Modify Restrooms' Construct Concrete Steps & Ramps
Cabinetry
Build Podiums, Build Bookcases, Build Reception Desks, Build Conference Tables, Fabricate Corian Countertops, Custom Cabinetry, Install Cabinet Locks
Electrical
Install Lighting, Install Outlets, Install Switches, Install Electrical Panels, Support Classroom Technology
Estimation
Estimate All Phases of Renovations, Provides Budgetary Estimates
Painting
Office Painting, Refinish Furniture, Remove Graffiti, Painting, Stain and Varnish Doors and Cabinets
Resources
Organization Chart
Work Order System
Create and approve service requests.
(For Facilities Staff)
All other staff, please see Forms for requests
Or Call (404) 413-0700
Contact Us
By Phone:
Main Number: (404) 413-0700
Fax Number: (404) 413-0710
Facilities Customer Service Center:
Operational 24 hours a day, 7 days a week.
By Email:
By Mail:
Facilities Management Services
P.O. Box 3994
Atlanta, GA 30302-399
In Person:
Bennett Brown Commerce Building
34 Broad Street, Suite 1200
Atlanta, GA 30303
Regular Business Hours:
Mon. – Fri. 7 a.m. – 5:15 p.m.
After normal business hours messages will be forwarded to the appropriate staff.