Organization Chart

Facilities Customer Service Center supports Maintenance as well as Building Services Operations in their missions to sustain the University facilities in a safe manner for teaching, learning and research.

The major goals of our unit are:

• Receiving and entering work requests for internal and external customers,
• Coordinating and monitoring schedules for Campus Moves,
• Coordinating schedules for Preventive Maintenance,
• Receiving and entering Facility Modification Requests,
• Monitoring open work requests for timely completion and customer satisfaction,
• Providing various request forms to customers,
• Surveying customers after work is completed and collecting performance data,
• Maintaining and assigning Facilities Management Service Division vehicles.

Business Hours
Monday thru Friday
7:00 AM - 5:15 PM

After normal business hours messages will be forwarded to the appropriate staff.

Phone : (404) 413-0700
Fax: (404) 413-0710

Email: [email protected]